Book a flat anywhere in the world soon and the next 5-star review might be yours.

When I arrived in Porto, the host took forever to meet me and then brought me to an apartment that was completely different from the one I had signed the lease on. Bigger, yes, but much less liveable (undecorated, no view or natural light, constant noise from the lobby one floor below). It was the same building, but his flat was not clean, the bed was broken and there was no surface for me to work at. Before I pointed this out to him, there was no apology or explanation on his part. Then, to his credit, he brought me a mini-desk and chair, and the bed was fixed (although the latter took 4 weeks). Throughout this process though, I felt increasingly uncomfortable as he repeatedly asked me out for drinks and inquired after my lovelife. At one point, he decided to show me the apartment upstairs (the one I was paying for); my heart broke when I entered the bright, cozy room I'd fallen in love with online. Assuming he was providing me with an option - why else would he show me? - I asked if there was any way I could switch, maybe just for part of the 6 weeks I was staying in Porto, but he told me this was not possible. Resigning myself to the situation, I started pimping the space I was assigned (buying candles and plants), and asked if he'd consider giving me a discount instead. Suddenly, he became very cold with me and said I was welcome to find accomodation elsewhere. I couldn't - not on such short notice and with my budget - which he know, of course. So I made my peace with my big, cold apartment, the shower that only provided about 8 minutes of warm water, the broken freezer and power outages. When the coffee machine stopped working halfway through my stay, I was not surprised that the host made no effort to have it fixed or replaced. I will say this for the flat: you can't beat that location. I ended up having a wonderful time in Porto, but no thanks to this host. I truly believe he means well, but this is no way to treat people who pay good money for their stay and depend on you to make them feel comfortable and safe.

Property was in ok condition. The building and surrounding area was not. Trash and debris all around, looking from deck, derelict cars and trash. Front "security" door was always open. The walls, hallways and elevator were in poor, very used condition. Loud and angry neighbors. Etc.

This has been the worst experience I’ve ever had. Two days before my move-in date, I was informed that there was an issue with the house I booked. They told me they would arrange an alternative room for me. The house I originally booked was supposed to have sunlight and a balcony, but the replacement room had neither of those features, which was clearly a downgrade. They never mentioned anything about compensation; I was simply "informed" about this arrangement. They only mentioned compensation after I chased them down, and even then, I had to send multiple emails to get any details. When I finally moved in, I was told that some workers needed to fix something, but I was never given a clear explanation of what the issue was or what was being fixed. To this day, I'm still unclear on how they are handling it. This whole experience has been completely disappointing and stressful. Renting a house from them actually has totally destroyed my mood for my work trip.

I’ve traveled the world extensively (not staying in hotels) so I didn’t have any expectations like that) my issues relate to privacy. There are windows into the shared bathroom from an adjacent room that looks directly to the shower. All other windows similar (into bedrooms) are painted but not the bathroom??? The room was not spacious as described. No bigger than a normal single bedroom. Plus a host of other privacy concerns. I believe the host to have entered my ‘locked’ room when I wasn’t there.

Ubytování katastrofa, byt extrémě smrděl, bylo tam asi 150kytek, paní si nějaké odvezla, ale stejně tam nechala květiny ve skleničkách s vodou která smrděla a ten smrad nešel vyvětrat a špatně se tam dýchalo, peřiny a polštáře byly celé flekaté, jako kdyby nechci říkat od čeho, na vyžádání zašlu fotografie, vše mám nafocené. Za byt jsem zaplatila 15tis na 2 týdny, ale spala tam 1 noc díky těmto okolnostem. Radím vám všem, neplaťte si toto ubytování, za tu cenu to nestojí, musela jsem také na vlastní náklady nechat zatuchlou sedící soupravu. Navíc tam ani není TV, pouze strašně moc obrazů a květin, to ani na propagačních fotkách není vidět, ale když zaplatíte a přijdete na byt, tak se nestačíte divit. Katastrofa

The owner was sweet but The room was too dusty, the shower is basically you showering on top of the toilet and risking the whole house to flood, didn’t have any space in the fridge, so i basically just stayed kinda my whole stay outside, couldn’t even sleep there cause of how dusty it is, it said i have my own entrance, which is also not true, and basically no privacy and no key to the room i was in so I didn’t feel safe.

Не советую!!!

Jakub was the most unpleasant host. Everything was fine besides the cheap build of the apartment. On check-out, there were a few minor issues which he tried to charge me €3,000.00+ for - basically tried to steal from me. On top of that, I was notified from another tenant that the neighboring apartment had a bedbug infestation. I was extremely worried during my entire stay that it would spread to the unit I was staying in. Do yourself a favor and do not stay here. LANDLORD'S REPLY: Christopher did not vacate the apartment properly. He left some of his belongings behind, failed to clean it before leaving, broke my vacuum cleaner and drying rack, and caused stains and damage to the walls and curtains. Cleaning and repairing the apartment after he left cost me more than CZK 25,000. Additionally, I had to cancel the new tenant who was supposed to rent the apartment after him. There was never any issue with bedbugs in the apartment. The interior was designed by an architect, and most of the furniture and equipment were custom-made.

So the main issue was the fridge was not working and couldnt use the kitchen. I told the problem but noone cared about it.

I stayed there with family one kid and two adults.The house is not T1 or T2 it is actually t0 which was tried converted in t2. The rooms has no door as there are very tiny rooms no space for doors additionally there is no door to toilet even. I had very bad experience. Not recommended for family but yes for only for one person. You can go there if you have car because it is village area no uber or bolt works there.

This is a ground floor single-sided apartment that has all its windows and a glass door facing a shared enclosed outdoor space which is its only means of ventilation. Two active car dealer garages form the remaining three sides of the outdoor space and have numerous windows opening onto it. Oil and exhaust fumes can be smelled in the enclosed space. There is also little privacy since the garage windows directly face the apartment, there are no curtains and the glass door does not have an exterior shutter. The only way to access the shared outdoor space from the building is through this apartment. The apartment has an alarm system with a detector in the living room pointing towards the glass door. The ad's photos of the living area are old and do not show it. There is a locked space in the apartment the host uses as private storage. The ad's old photos show this space open to the living room. We did not stay in the apartment.

Total local of communication from landlord. Apartment was dirty and covered in dog hair. Curtains in the living room had been ripped off and shoved into a closet, therefore there were no curtains. Apartment is lacking in cooking implants and what is there is mostly broken. Essentially no bedding is provided and what is there is inadequate. Not the landlords fault, but the upstairs neighbour is very noisy making it difficult to sleep. The apartment is run down and it feels that landlords don’t care and are just trying to make money. I feel it is far too expensive for what you get. I do not recommend this apartment or landlord.

Casa Carlotta is an old apartment located near one of the most touristic streets in Budapest. I would not recommend the apartment for a stay longer than a couple of days. Of course this is only my experience, but I did not like it at all. It is full of the owners stuff, everywhere, very overwhelming. There is even a drawer full of opened alcoholic drinks. There were lots of food packages opened, as well as opened cooking ingredients and stuff in the fridge. Some appliances, like the microwave, were dirty. Despite the good natural lighting, the artificial lighting is very poor and generates a desolate image. The building itself is old, you should know it is a 3rd floor without an elevator. In addition, the floor is uneven, crooks, and it has steps between the rooms. I must say the owner was welcoming when I arrived and available when I needed to contact her. This is my experience here.

Jedním slovem, zklamání. Byt není vhodný k bydlení rodiny s malým dítětem. Co jsme našli byla nečistota a vrstvy prachu v ložnici pod postelí, v obývacím pokoji a v kuchyni, v rozích a za nábytkem. Náznaky plísně na stěně v kuchyni. Pavučiny ve všech místnostech. Doporučuji se vyhnout tomuto ubytování.

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The landlord never responds to messages, we never met in person, instead I met her "ex husband" who warned us that our roommate can sometimes be "weird and strange". Turns out the apartment was filthy, this roommate walked around half naked, constantly brought strangers to the flat and one time he got on a physical altercation with someone. I had to vacate the flat earlier than my move out date because it is too dangerous. The landlord never gave me a response regarding this issue. This flat is not safe or suitable for someone, especially young women.

It was the worst experience I have ever had. Not only the induction was not working and I had to leave my apartment and to terminate the contract before the term, but I also still haven’t received my reimbursement (that the landord has to pay according to the contract signed through the platform Flatio). The landord does not reply and I still don’t know if I will have my money back, after I had to pay for another accomodation since the kitchen’s apartement could not be used.

Good day Finally, our hands stopped shaking and we can write a review about “this apartment”. We can confidently say that this was the worst experience in our lives. A little background. We paid 2,200 euros per month for an apartment of 90 square meters. The price is high, but the area is also quite large. It turned out that the area was only 60 square meters, to which we were told that they had simply made a mistake. One and a half times? This is not a mistake, it is a lie. This point was extremely important for us, since we have two people working from home, and we needed this space. Further. At the time of our stay in the apartment, the neighboring one was being renovated. Every day, even on weekends, there was noise from hammers and a drill. Sometimes at 7 am. Once, workers came to us and stayed with us for an hour, since they needed access to the premises from our apartment. Imagine, we could not go to the sea for an hour, because workers from another apartment were repairing something at our place. It is impossible to talk to them, they do not understand English, and we do not understand Spanish. We wrote to the owners that this is unacceptable and we were assured that it will not happen again. This happened regularly, but we did not open the door. Maybe because of the renovation, or maybe not, but the apartment constantly stank of sewage. Your vacation will be of very dubious quality if you live with a constant toilet smell. Cockroaches!!! There are many of them in this apartment, a lot of them. Once we woke up with a cockroach sitting on our face! Towards the end of our stay, the hot water was turned off, a little later the electricity. The last day of our stay was without water, without electricity and dozens of cockroaches. After this, you forget that the apartment is disgusting anyway. There is no soundproofing (you can hear the neighbors snoring), although there are two bedrooms, one is in common access without walls. And the second one in the room without air conditioning and there is nothing to breathe there, upon arrival we were waiting for a mountain of dirty dishes (probably the previous tenants tried to escape from there as quickly as possible) We asked for compensation of 300 euros per month (which is more than modest, since we were simultaneously renting another apartment for 400 euros cheaper and it was excellent), but they stopped talking to us. Well, now, dear owners and flatio, expect a lawsuit. We have all the correspondence, as well as video evidence of the whole nightmare with which we had to live. We also filmed the perfect state of the apartment, in which we left everything and washed all the dishes without hot water and electricity. I strongly recommend that potential clients of this “housing” change their minds. Even for 60 square meters (I hope they have enough conscience to fix the area) and even after the renovation is completed, even at a reduced price, it is not worth it. This is a scam and we are ready to provide evidence of these words

**Location:** Martim Moniz is an extremely central but very working-class neighborhood. Be prepared for a lively atmosphere, with streets that are unfortunately dirty, smelly, and noisy. The area is active at night, with noticeable drug trafficking, which might be unsettling for some. Additionally, the noise from intoxicated individuals, late-night trash collection, and children playing soccer all day can be disruptive. **The Flat:** The apartment itself was adequate, though we encountered several issues during our stay. These included well-worn towels, the presence of ants and silverfish, a broken TV screen, a missing HDMI cable, a leaking shower, and mold in the shower seals. Fortunately, the landlady was quick to address most of these issues within 48 hours. Despite these prompt repairs, the overall comfort was still impacted by the problems we faced. **The Landlady:** The saving grace of our stay was the landlady. She was responsive, helpful, and accommodating throughout our time there. When we decided to shorten our stay due to the issues mentioned, she graciously agreed to a partial refund. Her goodwill suggests that many of these problems might be resolved by now. **Overall Experience:** Our experience was unfortunate, particularly during the peak season, but given the responsiveness of the landlady, we hope that future guests will have a more pleasant stay.

The score kind of says it all

I rented the unit for just over two months and had to live in a construction zone for approximately 5 weeks. The roof construction was ongoing even during my move out date with no sign of the project ending any time soon. Imagine waking up every morning at 0700 to chainsaws, skill saws, hammering and other machinery. No forewarning from the landlord and they eventually admitted this project was addressed at a meeting between the owners; but they were not present for the meeting. I was also never given a timeline as to when the construction would end. I reached out to Flatio regarding the issue and they agreed I should receive some sort of compensation for the unacceptable living conditions provided. Although the work was ongoing during bylaw regulated working hours, I did not pay to live in a construction zone. The only resolution provided by the landlord was for me to terminate my lease early and they took no consideration to my suggestion. Their actions towards this issue show a lack of responsibility and disregard for their guests. I could not take time off work, pack up, move all my belongings during peak tourist season where prices are exorbitant and options are limited. My hands were tied financially. To summarize: the landlord either withheld information regarding the project or are not responsible enough to know what is being planned at their property. They would have rather eliminated the problem on their end and doubled it on mine than to provide a simple courtesy. Their actions are a direct reflection of their disregard and I would NOT recommend you rent this space. Construction is still ongoing and will be for the foreseeable future. P.S. The landlord was shocked to see what the construction looked during move out. Now imagine paying to live there.

I have used Air BnB a fair bit. This was my first experience with Flatio. They were great to deal with because of the situation I will describe. On initial check in, the place was an absolute mess. There were clothes piled in the living room and food left out on the counter. I stayed the first night - too late to get a new place, and in the morning I emailed Flatio. Fast response and they got in touch with the landlord. She asked why I didn’t ask her directly about things, but how does one go about telling someone that the place is an utter shambles 10 minutes after meeting them? It’s very awkward. At any rate, she cleaned it up partially that day and I thought that I would tough it out for the next week. It didn’t last a day, and was back to being a mess. Dirt, actual dirt in the bathtub and on the bathroom floor. She was sleeping there as well but on the couch. When I booked it, I thought it was a shared accommodation with separate rooms. No. You get the bedroom and she sleeps on the couch. The dog (mentioned in the ad) migrates to wherever it would like to be. I couldn’t handle it so I got an Air BnB and left. I emailed Flatio again and they got back via email and WhatsApp. Since I elected to stay (initially after the partial cleanup) they paid her out. They explained it all to me. I forgot- she asked me right away about payment. I didn’t know the Flatio system so initially they hold payment until you are checked in and satisfied. After the partial cleaning I emailed again and they gave her the payment. Never again. This was a learning experience for me. I feel bad for her situation but on her end of things, she is to provide a clean accommodation. That never happened. In good conscience, I cannot recommend this place.

I have nothing to say about the owner, she has been very nice during my entire three-month stay, and the place is inexpensive for Prague. However, the flat itself has some hidden aspects that are important to mention. It's not bad: the room is very nice, and the living room and kitchen are okay, but there are some issues worth noting. Firstly, during my stay, there was a problem with hot water because when someone in the building was using hot water, I couldn't use mine. Secondly, sometimes people who do not live in the shared flat come over to cook or to use the sofa... They are not bad people, but it's always surprising to see strangers in our flat. Overall, my stay was okay, but I think these points are relevant, and people should know about them before coming. I'm sure these issues can be resolved and the situation can improve in the future, but for now, this is how it is. Thank you for your understanding.

Unfortunately felt that Liza did not abide by the contract. Access to the flat was conditional upon her terms a couple of times, e.g. I returned to the flat twice according to my own schedule and she asked me to stay away from the accommodation for a short time (until it suited her). Secondly Liza came into my bedroom without knocking, which is shocking behaviour for someone paying for their own private space. Is a massive shame because Liza supported as a landlord in the beginning. Things just slowly went down hill; even after Flatio got in touch with Liza to advise she picks this up with me, did not receive any contact from Liza attempting to fix this. Would not recommend