The area is beautiful, the neighborhood is great. The apartment is lackluster, smaller than it seemed via photos, a bit dirty. Crooked toilet seat cover, no hook for the shower head, hot water ran out quicky,dishes and kitchen equipment dirty.
All this I could have delt with and would not have complained. However there was a bed bug problem.
When I spoke to the landlord about it she offered a new mattress and sheets. I tried to explain that while that would be nice it would not make the bugs go away. It needed to be treated professionally cleaned and sprayed.
She agreed to have this done in two days. To her credit she did get a new mattress and have the apartment cleaned. But it was a maid cleaning not pest control, and did not solve the bed bugs.
When I brought this up to flatio and the landlord again it became an issue. Flatio claimed as she "toook action* by cleaning the flat, that I could not leave my contract, or be put in another flat, basically said there was nothing they could do.
The landlord was annoyed, said they had done all they could and thought it was ridiculous I was still upset. The landlord was conveniently out of town during all this, and had her daughter call me, her daughter even went so far as to blame me for ruining the mattress and saying they fixed everything and I had no reason to complain and tried to use my visa restrictions against me.
Regardless of my Visa status the flat had bedbugs which I informed them of as soon as I realised what it was. 14 days I had to stay, getting bitten and fighting with flatio and the landlord. In the end we ended the contract and I was able
Find much better accommodations.