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Denis F.
Oktobar 2022
Denis stayed month in Funchal
Teresa and her partner Andre are the worst hosts ever. I've never experienced anything like this in my entire life. I read other reviews and I don't understand how come is that possible.
In July I rented the apartment for 1 year starting from 11 September. I was able to come only at September 14th and I warned Andre more than a month before that. However, when I called Andre from the airport after the aircraft has landed, he said the apartment is not ready and I should spend 1 day in a hotel. Imaging hearing this when you just landed after 10h flight with wife and 9months old baby and no one told you anything beforehand + I paid for all the days from 11th to 14th..
The apartment advertisement has 'garage included'. however, Andre tried to charge me for that. I contacted Flatio support but Andre just told me face to face that he doesn't care.
Then, suddenly, it turned out that I am breaking rules. The cleaning ladies made photos of the apartment when I was gone with baby's toys over the floor, 2 dirty plates on the table and 1 folded diaper on the floor. Turned out that's against rules and they cancelled my contract. As I have a small baby, it was very uncomfortable to me to look for a new apartment so I said I'll follow their rules but they didn't listen.
I know at least 3 more cases when Teresa and Andre were trying to cut the corners cancelling the contracts of the tenants under ridiculous reasoning.

As for the apartment, the bed is too small for 2 adults. It's the cheapest bed I've slept on. It's 110cm width and ~185cm length. The couch is so small and uncomfortable that you can't even watch the tv while sitting on that thing. This is a corner flat and the neighboring building is pretty close. Some guys are listening unbearable techno music there literally every day (at least not at night).

A few good things like location and space mean nothing comparing to the flaws and personal experience.
Mike F.
Oktobar 2022
Mike stayed month in Lagos
Great location but feel I have to be transparent about my stay. The landlord was staying in the property while I was there, along with his child and dog a few days. This isn't what I expected, and lost a few nights' sleep as a result of being a light sleeper.

I also ended up moving out early and losing €400+ after being assured by the landlord (not B Maria M.) that it would be filled quickly and I could therefore get a partial refund.

I also advise against using Flatio as their communication and service were terrible.
Kifah E.
Oktobar 2022
Kifah stayed 15 days in Budimpešta
It was a good place to stay close to the center, lots of bars and restaurants close by.
We had a situation in the apartment, the sink faucet was old and stop working flooding the bathroom, Andrea took care of it, but it wasn't really confortable to be there while it happened.
Nadine N.
Septembar 2022
Nadine stayed month in Prag
For the price, we expected a bit more. There’s no microwave or blender. We received a fan in one room but not the other (the landlord later fixed this after we requested one), and there were only 6 hangers in the closet (also fixed when requested). The towels were old and had holes on them. Worst of all, there were little bugs (looked like tiny cockroaches) everywhere (ceiling, floor, and inside the bed covers). There were also tons of silverfish in the bathroom. The worst part was that the communication with the landlord was not good. When a window broke during a rainy afternoon, he took 5 days to repair it, and there were glass chards hanging making it impossible to open the window the entire time. It was very HOT that week,, and we didn’t get the fan for 5 days so the room was unbearable during that time. The landlord blamed us for the window breaking, even though we explained that it happened suddenly when we weren’t expecting it at the beginning of the storm, and my friend was harmed by the glass while she was laying in the bed. It was so hot, there was no way to be in the room without opening the window. We closed it as soon as we could but unfortunately, it was too late. Where we come from, windows have to be storm resistant and don’t have thin sharp glass like this, as it is a huge danger. In our country, if a window breaks like this (storm or not) it’s poor manufacturing and negligence on the part of the property owner. The landlord seemed to lack empathy for us and blamed us for his window breaking even though we explained all of the above. He said it’s common sense window glass shatters, not to us! Next you’re going to tell me doors break if you slam them 🙄 I found it incredibly ridiculous that after paying over $2,600 USD for this apartment, he tried to charge us for a $40 window repair after we had medical expenses from the accident. It’s a shame that management is so unkind as it is a nice apartment.
Mateusz B.
Septembar 2022
Mateusz stayed 15 days in Funchal
+ modern & clean
+ good communication
+ nice bathroom
+ spacious apartment
+ average internet speed
+ coffee machine, toaster

- short bed (1.8m) with hard, not comfortable mattress and pillows (I didn't get well sleep)
- noisy neighborhood (loud techno music & cars)
- kitchen equipment deficiencies: blunt knife, missing pot lids
- you will have to buy dishwasher & laundry capsules/powder
- host will need 100 EUR deposit from you (against the Flatio rules), but you will get it back
Jacquin L.
Septembar 2022
Jacquin stayed month in Budimpešta
The apartment is clean, but the air conditioning doesn't work. The shower is clogged.
Angela C.
Septembar 2022
Angela stayed 16 days in Budimpešta
The apartment is at a convenient location, ideal for a short stay with light cooking.
Michal P.
Septembar 2022
Michal stayed month in Prag
Byt je inzerovaný jako klidný, ale my jsme asi měli smůlu na spolubydlíci v domě - hlučnost, zákrok policie při hádce partnerů atd. Jinak byt odpovídá fotografiím.
Maryna B.
Avgust 2022
Maryna stayed month in Prag
The flat is a good choice for whose who just need a place to sleep. It's location is great, but it's very noisy. Trams and cars are just under the windows. Besides, it's the last floor and it's very hot in the summer. Be careful with the door - it has super lock that may decide not to let you in.

The flat has everything for the life - dishes, furniture, etc., but it doesn't feel like home. Everything is old, linens are terrible, windows are broken. I couldnt stay more than a month
Maggie D.
Avgust 2022
Maggie stayed 4 days in Lisabon
This is a great shared flat for those needing a private bed and bath without needing private common areas. Located on a busy street in Alameda near the park. This makes it hard to keep the windows open at night if you’re a light sleeper but each room has AC if you need it. The elevator is quite old so I only used it when I checked in and out with my luggage. Stairs have motion activated lights that don’t always detect motion so have your flashlight ready at night. I was room 3 and the bed was a single very firm mattress with a firm pillow. Not my style but might be yours. Very large room with a desk and space to unpack. I recommend double checking with the landlord which shower room is yours if in room 2 or 3 as they are not marked and this caused some confusion while I was there. The landlord was one of the best I’ve encountered in my travels. She was so helpful and accommodating. Very responsive and troubleshooting any questions I had about the flat or the area. She and her husband were on-site one day I was there which was really great. I didn’t stay as long as I’d have hoped due to an uncontrollable AC outage during a heat wave and vacation month (Aug) so it was going to take some time for it to be fixed properly. The landlord was so accommodating to my need to leave for AC and was already working on repairs for next tenant. If I were in need of this type of lodging in the future I’d happily rent. Note: this is not a hotel or private flat. Please remember that as you will hear noise from fellow tenants. Bring earplugs if you need. I also suggest flip flops or similar for walking around the flat and bathrooms. Very clean space but it is public outside your room. This space provides you the basics and If that is all you need then you’ll be happy!
Anne G.
Jul 2022
Anne stayed month in Caniço
We stayed at the Garajau apartment for 5 weeks in June/July, 2022. Our interaction was mainly with Sylvia who was very sweet and always checked in with us when we saw each other during our stay. We enjoyed spending time getting to know her.
The apartment has a lovely terrace with a view directly out to the Atlantic and the Cristo Rei monument. You can sit at a table and chairs for dining or to work, as well as enjoy lounging in chairs to take in the view and the sun.
The apartment is older and certain areas are in need of upgrading in order to remain competitive with other available units.
The living area is open with a lot of light, sofa, chair, tv(didn’t use), and blue tooth speakers. The internet connection is slow and not conducive to remote work but otherwise functional.
The kitchen is open to the living area, unfortunately, it is not completely functional. The stove top is old and rusted, the microwave is also old and has a very bad odor. I was shocked to see the condition of the cabinets which were not clean with stains that could have easily been removed. There were dirty mugs and cutlery in the cabinets and the drawers. I was unable to cook one meal in the kitchen, including making a good cup of coffee in the morning. The washing machine located beside the kitchen works well along with the drying rack.
There are two nice sized bedrooms with double beds. Linens were provided, each bedroom has a window opening to the terrace area.
There are two hall bathrooms, each older and in need of an upgrade. The walk-in shower is small with a lot of erosion and ugly stuff that just can’t be removed. The 2nd. Bathroom has a tub with a hand-held shower. Do not try to use it hanging from the wall otherwise it may hit you on the head. Also, the tub is very slippery. Be aware, the water pressure is not strong and changes based on what is being used. There was only one bath towel and two hand towels provided, however Sylvia provided an additional set upon request.
If you don’t plan on cooking meals and are looking for a shorter stay then it may be right for you.
Olympia R.
Jul 2022
Olympia stayed 2 months in Prag
Muy buen piso situado en una zona muy céntrica
Giuliana R.
Jul 2022
Giuliana stayed 2 months in Alicante
The neighbours kept taking pictures of us?
Also they wanted to sign us an list with all there belongings with prices of the items on it.
I refused to sign as most of the items are a bit older already and a lot is damaged.
Took photo's as soon I moved in just in case.
Léna A.
Jul 2022
Léna stayed 6 months in Prag
The flat is good and the room is big. But the window was broken so I was caught with a cold the whole winter. The landlord didn't do anything to fix it. The communication was terrible, when I asked about the window they left me on read for 4 days so I had to insist but they told me it was normal to be sick during the winter... No it's not ! The window didn't close properly and the cold air kept coming inside ! Sometimes they asked me to be home in 1 or 2 hours to welcome every roommate when they arrived, which I did to be nice but is not normal and happened all the time. And when I left, it was sooner than planned so I asked if I could be refunded for the 2 additional weeks but they refused. The shower was also clogged all the time, the interphone didn't work, the floor of the kitchen is dirty but impossible to wash. To sum up, the room is good but the price is high considering these problems and the fact that you have to cross another room to access it.
Olha H.
Jun 2022
Olha stayed 7 days in Prag
The condition of the apartment is new, with a very good design renovation. But the humidity of the air is not suitable for me, for health reasons.
João F.
Jun 2022
João stayed 3 months in Prag
The house had many structural problems, it needs some renovations.
The landlord always handed what we asked for, but in the end it was difficult to correct some troubles with the house. The people that came to fix something don't speak english so it was difficult to understand them. The building of the house didn't get clean over 3 months and need some repairs.
But overall the landlord did very weel her job!
Charalampia N.
Ma 2022
Charalampia stayed month in Prag
the apartment is small and cozy. Emanuele is very polite and helpful
Yevhen B.
Ma 2022
Yevhen stayed month in Prag
I lived on Krizikova 65 from 01/04/22 to 01/05/22 and when we left the apartment, we forgot our little bag with all money, that we have.

The bag was in a little bedside table and we and we realized that we forgot the bag the next day. I know that the apartment was only the owner Martin and, as he said, cleaning. The apartment was empty for another 4 days because my friends are moving in there in 4 days. Martin met me the next day at the apartment, opened it, and we found that our bag was missing. I said that I would go to the police, because there was a large amount of money. In addition, I demanded the cleaning number, which was here.

Martin said that he would deal with everything himself and call me in 2 hours. An hour later, Martin called me and said that I was "lucky" because my bag was found. He said to come in 2 hours to their office.

I came to their office, there were 6 or 8 employees. They made a "performance" with the transfer of my bag so that there were witnesses. Martin said that another woman found my bag - someone gave her. But all the words seemed strange, because before the story was different. I thanked, shook hands, and left. When I went out and started counting the money, it turned out that 200 dollars, 300 euros, 1,000 crowns and 1,500 hryvnias had been stolen from me.

I wrote to Martin that I will not go to the police, but I will leave feedback on how it was. In response, he said that it was not his fault and he would be very upset, and the person who "stole" my bag had already been fired! Although before that he did not say anything like that and the story was completely different.

I don't know who is right and who is wrong. Perhaps Martin is the person who saved my bag and gave me back some of my money. I hope so. But then the company he works for are thieves. It is possible that the cleaning service stole the money - but I don't believe on it.

They know that I am from Ukraine and that there is a war going on in our country. But they still wanted to steal some of the money from me in order to "make money on the mountain."

Nobody told me about my bag. If I had not personally contacted and said that I would go to the police, I would never have known that I lost money in their apartment.

Be careful with these people. Someone from this company can rob you.
Elena H.
April 2022
Elena stayed month in Prag
Internet no working well and i neeeded for working. Is a kaos.
Weiqin L.
April 2022
Weiqin stayed 4 days in Lisabon
good
Paulina J.
April 2022
Paulina stayed month in Funchal
Location is perfect, however the flat is quite old (furniture, equpiment - for example the table was almost falling apart). We were also not perfectly happy with the cleanliness.
Scott F.
April 2022
Scott stayed month in Lisabon
Nice flat, very good size and location. Wasn't the cleanest when we arrived but the staff were helpful and quick to respond
Veronika V.
April 2022
Veronika stayed 14 days in Prag
Nechci hodnotit
Jonathan H.
Mart 2022
Jonathan stayed 3 months in Lisabon
We stayed 3 months at Lisbon Oasis, beginning of 2022. The apartment is well located and nicely furnished.

We however had issues due to the Internet connection that has been really poor during half of our stay (6 weeks with less than 10kgb speed). We had to follow up several times with the owner asking for support and resolution and even had to escalate with Flatio Customer Service team to get follow up and answers. After weeks of back and forth, the owner finally took the step to install a high speed internet with a better router. This all situation generated high frustration from our side as we didn't felt much willingness from the owner to support + this generated extra costs to pay for a co-working space with a stable internet connection.

So we would not recommend to book in case you wish to stay there on mid-term renting.
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