Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
Upon your arrival, you will find a Welcome Kit designed to make you feel right at home and avoid having to run to the supermarket: fresh water, extra virgin olive oil, salt, sugar, and coffee. Furthermore, Paolo is pleased to present you with a small gift of typical local products (different depending on the period and length of your stay) and thanks to his hospitality project, you will have the opportunity to take advantage of exclusive discounts on breakfasts, meals, and other experiences at selected activities in Pozzallo and surrounding villages. Upon request, Paolo will also be happy to offer you a ride from your arrival station to the apartment.
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My name is Paolo, I am born in 1985 and I live in Pozzallo (province of Ragusa, south-eastern Sicily), a charming seaside town renowned for its beautiful beaches and wonderful surrounding territory. I have been managing two short-term rental apartments for over 10 years, and since 2026 I have been operating under my registered trademark Pozzallo Affitti Brevi / Short Rentals. Both apartments are situated in well-served, central locations, making it easy to explore the town entirely on foot. As a touch of our creative hospitality, the apartments are decorated with an exclusive series of original vector illustrations designed by me, depicting the iconic monuments of the Val di Noto. I truly love welcoming my guests and ensuring they have the best possible stay by sharing local tips on the best places to visit, how to get around, and where to eat. I am always available to help with anything my guests might need, including car journeys and exploring the local area. Pozzallo is part of the Val di Noto region, world-famous for its UNESCO World Heritage Baroque towns such as Noto, Scicli, Modica, Ragusa Ibla, and Syracuse. All of these cultural gems are within a 20 to 40-minute drive, making Pozzallo a strategic and ideal base for exploring the whole of south-eastern Sicily. Here, you can enjoy an authentic, friendly coastal community and a remarkably mild climate, even during the winter months. Furthermore, from Pozzallo it is possible to embark for Malta, and reach the island in less than 2 hours.
Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the host and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the host can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
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